New Patients

Cascade Gastroenterology specializes in treating diseases of the digestive system. As trusted doctors in the community, our providers are determined to make a difference in their patients’ lives.

Care and Respect

We all occasionally experience digestive discomfort. Minor problems become major when they do not go away and are accompanied by pain, weight loss, and other symptoms that disrupt life. If you are living with these issues, let us work together to improve your well-being.

Community

Cascade Gastroenterology is part of Praxis Medical Group, the holding company of High Lakes Health Care. We are a network of companies that have joined together to transform the healthcare industry through innovation.

Client Portal

Together, we’re pioneering a brand new approach to healthcare. On the leading edge of proactive population health initiatives, we’re proving that health care done-right can demonstrate true cost-savings for you and your family.

What to expect

Questions and concerns can be addressed by phone or via our Patient Portal.

Insurance and billing

Please see frequently asked questions outlined below.

FAQs

Which health insurance do you accept?

We are a referral based practice. In conjunction with your referral, our staff will work with you, your insurance company and your provider to verify eligibility and benefits.

We are a referral based practice. In conjunction with your referral, our staff will work with you, your insurance company and your provider to verify eligibility and benefits.

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Does your billing office work with private patients?

Your health is extremely important and we are happy to develop a payment plan for you and your family. Please contact our billing office at 1-877-708-1119 and our staff will gladly assist you.

Your health is extremely important and we are happy to develop a payment plan for you and your family. Please contact our billing office at 1-877-708-1119 and our staff will gladly assist you.

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Do you accept children as new patients?

Referrals for patients under the age of 18 will be reviewed on a case by case basis.

Referrals for patients under the age of 18 will be reviewed on a case by case basis.

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Still have questions?

We have answers. Talk to one of our helpful staff members by calling the main office at 1-541-706-5777.

We have answers. Talk to one of our helpful staff members by calling the main office at 1-541-706-5777.

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What should I bring to my appointment?

Please bring your driver license and insurance card(s). In order for us to provide your best care, it is incredibly important that we know all of your current medications (over the counter and prescription) as...
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        • Please bring your driver license and insurance card(s).

In order for us to provide your best care, it is incredibly important that we know all of your current medications (over the counter and prescription) as well as supplements including dosage and frequency of use.

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How early should I arrive for my appointment?

Please arrive a minimum of 15 minutes early for your appointment.

Please arrive a minimum of 15 minutes early for your appointment.

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What do you mean by clear liquids and are there any exceptions?

A clear liquid is any liquid that you can see through clearly. Please avoid all red and purple. There are no exceptions and examples of clear liquids include: Water Clear Sodas (eg. Sprite, Sierra Mist,...
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  • A clear liquid is any liquid that you can see through clearly. Please avoid all red and purple.
  • There are no exceptions and examples of clear liquids include:
    • Water
    • Clear Sodas (eg. Sprite, Sierra Mist, Hansen’s, ginger ale)
    • Clear Ensure (orange flavored)
    • Broth (beef, chicken, turkey)
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What if I cannot find anyone to drive me home after my procedure?

By law, we cannot release you from our center if you do not have a ride. You must be accompanied by an adult who can be responsible for your well-being. 

By law, we cannot release you from our center if you do not have a ride. You must be accompanied by an adult who can be responsible for your well-being. 

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Can I take my vitamins before a procedure?

Vitamins and supplements are addressed in your patient information.

Vitamins and supplements are addressed in your patient information.

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What if I have a fever the day of/night before my procedure?

Please notify us immediately to discuss this further.

Please notify us immediately to discuss this further.

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What if I accidentally eat or drink something after the cut-off?

If you have something to eat or drink after the cut-off, please notify our office immediately. Your procedure may be postponed or cancelled potentially causing you to need to repeat your prep.

If you have something to eat or drink after the cut-off, please notify our office immediately. Your procedure may be postponed or cancelled potentially causing you to need to repeat your prep.

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How much notice is needed to cancel my appointment?

  Procedure: you may be charged for a late cancellation Office visit: In new patient forms you will sign a no show agreement outlining the notice requested. Our office is extremely busy and we appreciate...
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  • Procedure: you may be charged for a late cancellation
  • Office visit: In new patient forms you will sign a no show agreement outlining the notice requested. Our office is extremely busy and we appreciate you cancelling in time for another patient to be scheduled. We will work with you to get you in as soon as possible, however, it may be several weeks before the next available appointment.

 

 

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Why did I receive more than one bill for my procedure?

There are multiple components involved in your procedure. You will receive a bill from our office, the location that the procedure was done and potentially an anesthesiologist or pathologist depending on your procedure.

There are multiple components involved in your procedure. You will receive a bill from our office, the location that the procedure was done and potentially an anesthesiologist or pathologist depending on your procedure.

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